The ILS story begins in 1997, in Guinea-Conakry, with the launch of a relief and aid logistics operation that provided basic necessities to 480,000 refugees under the UNHCR and repatriated them back to Freetown-Sierra Leone.
A couple of years later, ILS was established in Freetown-Sierra Leone, gradually growing into the number one relief partner for the DFID, the UNHCR, the ICRC Federation and several other leading NGOs like Save The Children and Médecins Sans Frontières.
With armed conflicts ravaging the Middle East at the dawn of the 21st century, the ILS work expanded to cover hot zones like Iraq, Jordan, Kuwait, Syria, Liberia, Sudan, and Afghanistan in addition to Lebanon during the July 2006 war, where the company acted as a main supplier for World Vision, CARE, Save The Children, ICRC, ACF, IMC, Mercy Corps, NRC, Premiere Urgence, UNRWA, and UNICEF.
Today, ILS counts as one of the leading players in emergency and relief work with 20 years of solid experience. We’re constantly striving to diversify our product range and services, and expand our coverage area to include all corners of the world and the biggest number of communities in distress.
Helping humans wherever they are is not only our business, but also our moral duty. We are avid defenders of Human Rights, strong opponents to Child Labor, and leading advocates of the environment. Our relief and emergency missions are carried out transparently, with no regard to race, nationality, religion or gender.
The grandfather of the ILS group founders was a known humanitarian who taught his children the need to give back to society before the concept of Corporate Social Responsibility even existed. In 1960, he started a family tradition of distributing food bags to needy people in the streets on Good Fridays, filling them with rice, wheat, salt and sugar. And the tradition was passed on, from one generation to another, reflecting the family’s long-lasting commitment to helping others and treating them as part of the family.
Our Commitment to Impact
At ILS, we don't just embrace innovation; we see it as our compass for navigating the evolving landscape of emergency and relief work. Our commitment extends beyond merely meeting the ever-changing needs of communities in distress—it's about setting new standards, improving our performance, and redefining what's possible.
Driving Progress Through Innovation
Innovation is our engine for progress. It propels us to explore new frontiers, adapt to emerging challenges, and continuously enhance our products and services. This forward-thinking approach expands our horizons, enabling us to reach more people in more countries across the globe.
Creating New Possibilities
Innovation empowers us to pioneer new ways of providing assistance and relief. We seize the opportunity to make a positive impact where it might not have been possible before. Through innovative solutions, we not only respond to crises but also proactively shape a better future for those in need.
At ILS, innovation is our commitment to making a lasting difference—one that transcends borders and opens doors to hope and support for communities worldwide. Together, we're reimagining what's possible in emergency and relief work.
The nature of our business holds a big responsibility. It is true that we provide temporary solutions, but that’s not an excuse to offer them in poor quality, which could jeopardize the lives and well being of the communities we strive so hard to help. Therefore, we abide by the highest quality standards across our operations whether in terms of production, transportation, delivery or overall logistics. In terms of Quality Control, we conduct stringent quality checks throughout the production process.
Our expert team inspects all incoming raw materials and performs random inspections to ensure compliance with international specifications, while an independent laboratory runs tests during key production stages and conducts a final audit before products are shipped. As for our Quality Assurance team, they perform random audits to improve our production and quality management. Quality objectives and key performance indicators (KPIs) are defined for each department, and needed improvement measures and training are suggested.